🧼 User Data Management

Data Deletion Policy

Last updated: July 13, 2026

1. Overview & Rights

At Srot Solutions, we value your structural privacy and retain a deep commitment to giving you full authority over your digital footprints. You possess an unconditional right to request the complete removal of your personal profile logs collected throughout our web app dynamic QR ordering checkout routes.

2. Data Eligible for Erasure

Initiating a cancellation request strips all direct customer identifier logs completely from our active cloud datastores. This process wipes out:

Diner checkout name values and account credentials.
Personal phone numbers utilized to secure active basket links.
Localized location metadata captured during dining room QR scanning.
Past customized food cart logs and structural transaction history.

3. How to Request Deletion

Option A: Email Direct VerificationSend an explicit notification from your email directly to support@restrobot.comspecifying “Data Deletion Request” in the subject line along with your active mobile checkout number.
Option B: Settings Control PanelRegistered venue administrators and owners can log directly into their management control boards, navigate to Profile Settings, and click the permanent destruction option.

4. Processing Timelines

Upon verifying the identity parameters of a request, Srot Solutions sweeps active runtime indices within 7 business days. Hard data destruction cycles inside system safety snapshot layers naturally overwrite completely within standard structural rotational frameworks (typically not exceeding 30 calendar days).

5. Retention Exceptions

Please be aware that certain data values are legally protected from complete instant erasure. We keep specific transaction metrics isolated strictly to fulfill:

Statutory state tax accounting and financial bookkeeping metrics.
Resolving ongoing restaurant credit claims or open charge dispute files.
Investigating critical platform malicious code vector incursions.
Complying with binding court mandates or explicit law enforcement hold orders.

6. Contact & Support

Need support with a pending request or tracking account cleanup statuses?

support@restrobot.com