Privacy Policy

1. Introduction

RestroBot ("we", "our", or "us") operates a WhatsApp-based restaurant ordering platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

2. Information We Collect

2.1 Personal Information

• Name and contact information (phone number)
• Table number and restaurant visit information
• Order history and preferences
• WhatsApp conversation data

2.2 Automatically Collected Information

• Device information and identifiers
• Usage data and interaction patterns
• Location data (when you scan QR codes at restaurants)

3. How We Use Your Information

• To process and fulfill your restaurant orders
• To communicate order status and updates via WhatsApp
• To improve our service and user experience
• To provide customer support
• To comply with legal obligations

4. Data Sharing and Disclosure

We may share your information with:

• Restaurant partners to fulfill your orders
• Service providers (WhatsApp Business API, database hosting)
• Legal authorities when required by law

We do not sell your personal information to third parties.

5. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Order history is typically retained for accounting and customer service purposes.

6. Your Rights

You have the right to:

• Access your personal information
• Request correction of inaccurate data
• Request deletion of your data (see our Data Deletion page)
• Opt-out of promotional communications
• Withdraw consent for data processing

7. Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the internet is 100% secure.

8. WhatsApp Integration

Our service integrates with WhatsApp Business API. Your use of WhatsApp is subject to WhatsApp's Privacy Policy and Terms of Service. We only access conversation data necessary to provide our ordering service.

9. Cookies and Tracking

We use cookies and similar tracking technologies to improve user experience. We may use Google AdSense, which uses cookies to serve relevant advertisements.

10. Children's Privacy

Our service is not directed to individuals under 13 years of age. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

support@restrobot.com